Text message terms

Last updated November 13, 2026.

Wave Back is a service from Quiet Hours LLC that lets local service businesses (plumbers, cleaners, electricians and similar) reply by text when they miss your call, and ask for a review after they finish a job for you. The texts come from the business's Wave Back number and carry the business's name.

Which texts you may get

• Missed-call reply: if you call a business that uses Wave Back and the call isn't answered, you may get one text from that business about your call. Nothing else is sent unless you reply.
• Conversation: if you reply, the business may text you back about your request.
• Review request: after the business finishes a job for you, it may send one text asking for a Google review, and at most one reminder a few days later. These are sent only between 9 a.m. and 7 p.m. local time.

No marketing or promotional texts are sent through Wave Back.

Frequency and cost

Message frequency varies with your contact with the business, usually one to three texts per call or job. Message and data rates may apply.

Stopping texts and getting help

Reply STOP to any text to stop all texts from that business's Wave Back number. You'll get one confirmation and nothing more. Reply START to allow texts again. Reply HELP for help, or email daniel@wavebackapp.com.

Carriers are not liable for delayed or undelivered messages.

Your information

Your phone number and messages are used only to provide these texts for the business you contacted. Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. See the privacy policy.

Quiet Hours LLC, 2116 Glasgow Drive, Bushkill, PA 18324